eFairies.com

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Testimonials


Do you have a comment about our Web site or store? Do you have a favorite fairy item you would like us to carry at our store? Do you have fairy lore information to share?
  
Please contact us. We would love to hear from you!
Our Toll-Free Number Within US 800.726.4784
Our Telephone Number Outside US 253-584-9761
Our E-mail Address info@efairies.com
Customer Service Phone Assistance
Tumwater, WA Store Hours
9:00am-5:00pm, Monday - Friday
Pacific Standard Time

Please note, because our products continually change, we do not print Catalogs.
 
Any comments about our Web site or store? We'd love to hear from you! Please mail us.
  
Our Mailing Address 2202 84th St. S.
Lakewood, WA 98499
Our E-mail Address info@efairies.com


Dear eFairies:

I just received my beautiful fountain that I ordered from you and I must say, I'm just in love with it.  It got hear so fast, and arrived in perfect condition...  Thanks for such top notch service and products... and I'm so honored to have my art a part of your lovely shoppe.
Jessica Galbreth, Fairy Artist 

Just had to express my appreciation for the extraordinary packaging of my two items which I just received.  The blue ribbon bows, the fairy magnet on the receipt placed carefully on top.  It has been a long time since I've seen that kind of care taken with an order.  I will be ordering again form you soon.  Thanks again.
Debbie C,  Lubbock, TX

I'm sorry I didn't catch the name of the wonderful rep who took our call. Please pass on our appreciation to her.  First off, it was great to get a response on the first ring; second, it was a true pleasure to hear a human on the line rather than a voice mail multi-selection oral maze.  It's a unique experience to reach someone who knows about the products and their availability.  You will have our business again, for sure.  Thanks again.
Steve C, Carlisle, PA

I just wanted to take a minute to say thank you.  It's not often that a company takes the time that you did to complete a package so nicely.  When my daughter opened it she was so excited to see the nice note, that didn't look like it was done on a dot matrix printer, printed on colored pager and the fairy boxes themselves wrapped in a ribbon.  Thanks for the extra effort.  I will be ordering from you again and will tell other people about the great service I got.
Kim P, Burbank, IL

Just received my order from you and WOW what a lovely package. It was just like a Birthday gift so beautifully wrapped with love...
Angie P, South Wales, UNITED KINGDOM

I am with the "wow" crowd.  Lovely packaging, high quality product (Pink Pretty Fairy Dress with Detachable Wings) pixy dust on the packing slip all tied up with a ribbon! Now that's how a fairy sends a package.  What a wonderful treat it was to open our very special package.  Kudos to your talented and creative staff for the lovely touches.
Tricia L, San Antonio, TX

I just wanted to thank you for the great customer service you have provided me over the past four years.  Each and every time I call to place an order, your representatives have been more than helpful in directing me with the purchase that I am looking for.  I have bought over 10 fairies from your store - including an outdoor fountain and other out door statues and several pieces to fit in our wonderful home.  I have always loved fairies and have yet to find another website that holds a candle to yours.  The quality and beauty of each fairy touches me on every level.  Thank you so very much for all of your services and for providing such high quality products.
Christy P., Reno, NV

This is a note to say that I am very impressed with the service I recently received from your store.  The order arrived within the week of placing it via the internet.  Given that you are in America and I am in Australia, I was very very impressed with the timeframe.  Added to this, the parcel (tooth  fairy book and tooth fairy coins) was FANTASTIC and I can now positively anticipate my daughter having the chance to have a visit from the fairies when she losses her teeth.  Thank you so much for spreading joy and magic in our lives through your fabulous website, service and gifts.  I just know you'll hear from me again!
Lisa O, SOUTH AUSTRALIA

I just wanted to thank you for my delivery.  It just made my day - everything was warped so magically and full of faery dust...My daughter went crazy over the shirts...The faery magic never left her so she is going to call in an order next week.  Thank you once again for making my shopping experience so magical.  You have found a loyal customer.  Faery blessing to you all and have a Happy Halloween.
Elaine, P, Scranton, PA

I simply had to drop you a note and tell you how impressed I am with your site.  When the home page opens and the faerie dust falls and the twinkle sound plays, it is like entering a magical place.  I found the navigation extremely easy and all of the products are gorgeous.  This is the most comprehensive and professional faerie website that I have ever entered.  Thank you for such an incredible place for us believers to go!
Kristy N

Just wanted to let you know that the necklace arrived yesterday and it is beautiful!  Thanks to all of you for your help-it was so kind of you to go out of your way to get it for me. It is greatly appreciated. It pays to do business with the right people!  Thank you again.
Blessings,
Linda H., Riverside, CA

I am a new customer and love your website.  My first purchase came last week and I want to thank you for making it special with the purple ribbon tied around the magnet.  The two figurines I chose were as wonderful as I hoped they'd be.  I look forward to ordering more.

Claire M, Hillsboro Beach, FL

I just received my order of the 3 faeries today and couldn't wait to open them to see them for real for the first time (not as a picture on the computer screen that is).  They were even more beautiful that I imagined and the way they were carefully packaged with the blue ribbons and sparkle dust in the box was a very nice touch.  I will definitely be ordering from you again in the future, and now that I have the wonderful magnetic business card to place on my fridge, I won't be able to misplace it or forget where I got them from.  Thank you so much for your extra customer care and attention to detail, it makes all the difference in the world.
Dawn K, Saskatchewan, CANADA

Now that the hectic Holiday season has passed, I  take time to gather my thoughts and thank you for the excellent manner in which you handled my order for the Bronze Melina Fountain.  It arrived in perfect condition and I was able to keep it hidden from my wife and present it to her on Christmas day.  Of course she was overwhelmed with pleasure and this of course made my day complete.  As I had it delivered to my office, several coworkers showed a strong interest and I have provided them with your website.  I highly recommended your store and hopefully you will receive additional orders.  Thanks again...
Russell J, Orlando, FL

Hi, I am so happy I finally found your web site. I have been able to order a very select few fairies from other sites, but I've wanted more and couldn't find the Barker flower fairies entire collection. I was beginning to think they had pretty much all been discontinued. And I'm very appreciative of the fact that I can send you a money order instead of using a credit card. Thank you! You will be hearing from me often as I add to my Fairy Garden!
Kay W, Letts, IA

I have just accepted my fairy this morning!  She arrived in very good state - she is splendid!  The packaging was perfect!  Thank you...
Christine B, St.Simon, FRANCE


Thank you so much for your excellent customer service.  I am very happy with my fairy.
Carole G, Pacifica, CA

Thank You.  My order came today - very timely, packed well, wrapped with ribbon and exactly what I wanted and expected.  You have my business from now on and I will pass the word among my friends and family.. Thanks again.
Linda N, Duluth, MN

About a week ago I place my first order with your company.. and I can't express how happy I am with everything about your store.  I received my merchandise in DAYS...The Froud prints I ordered were more beautiful than expected.  The manner in which they were packaged was, however, beyond comparison.  Such tender care and pride was taken.  My new "Fairy of Dark Despair" was wrapped in tissue and eve tied with a pretty bow.  You must really love an enjoy your business, because it certainly is reflected in everything you do.  My entire first experience with your company has been awesome.  I assure you that not only will I be back, but I will tell everyone I know about you.
Lori R, Simi Valley, CA

I just wanted to let you know that our fairy arrived safely on the 22nd of January.  She is beautiful and has made a little girl very happy.  Thank you very much for your excellent service.
Janet M, SCOTLAND

I just received my fairie that I orders. She is beautiful.  The box she came in was gorgeous.  You were fast with delivery.  Love that.
Jamie W, Fort Mohave, AZ

Thank you for you're help. You have been very good to me and have gone out of your way to help me out. I love eFairies and I have a ton more shopping to do after Christmas! I love fairies and I believe in them. I checked out a lot of other fairy stores and you are my favorite. Thank you. 
Bahareh T, West Bloomfield, MI

I just wanted to write and let you know that today my parcel arrived and I'm absolutely thrilled with my purchase.  The packaging was very thoughtful - complete with tissue paper and ribbon. 

Samantha S, GREECE

This is to let you know that our Fairies arrived safely... and that we are, as always, enormously pleased with our purchases.. Great work!  Many thanks again for your prompt and courteous attention to our order.
Barbara & Robert J, AUSTRALIA

I have just received the order that I place online just over a week ago.  The order arrived quickly and with all the products orders.  I have ordered from you a few times before and the order has always arrived as mentioned above.  The reason that I am contacting you is just to thank you for being such a great company.  I live overseas on a small island off of Sardegna.  Although we get our mail through the military address, it is very very difficult to order things and actually have them delivered in one piece (if at all) and in a timely fashion.  I cannot tell you how much I appreciate that you insure your packages.  I feel that yours is one company that I can truly count on.  Your products are a delight and my daughters love everything that we have purchased from costumes, to jewelry.  Thanks again, you have a very loyal customer in Italy!
Cristina Y, US Military

Wanted you to know I received The Speedwell Fairy yesterday.  Thanks for you wonderful service.  I WILL order again!
Dee C, Berlin, MA

Thank you for my order, the gift and ribbon on the calendar, and the package is very good.  Your store is very great, because I find all the fairies by very good artists (Amy Brown, Jessica Galbreth, Nene Thomas, etc...and the others).
Josiane, S, FRANCE

THANK YOU!!!!!! I was starting to panic about all my shopping!  The items I have purchased are absolutely beautiful and I am sure my daughter will love them!  Thanks again, its rare to find good customer service these days.  Happy Holidays.
Laurel T, Middletown, NY

Received my order yesterday and I wanted to drop you a note to let you know how pleased I am with the quality and lovely detail in all four of the fairy statues... I couldn't be happier.  Thank you so much!
Virginia F, Washougal, WA

I recently ordered 24 Flower Fairy ornaments, and just wanted to let you know how delighted I am with my purchase.  The ornaments arrived quickly, and I was impressed with how carefully they were packed.  Each one is exquisite in it's detail.  I will definitely be ordering form you again!
Susan M, Cathedral City, CA

I am deeply impressed and grateful for the way you run this wonderful site.  You really add to the magic with grace and style.  I think it's a great idea to buy the fairies that resemble the child or the grown-up kids...It makes a great gift.  Thanks again for an excellent customer service and a dedicated attention to detail.
Chlyde R, Boca Raton, FL

I received my order yesterday.  The T-shirts were truly lovely.  Many thanks for your prompt service.
Michael D, AUSTRALIA

Thanks, received that beautiful little Butterfly Fairy; I know my granddaughter will be so very happy to receive it for Christmas.  Your service was super!  Thanks again and wishing you a Merry Christmas.
Mary Jo G, Torrance, CA

Just wanted to let you know how much I love your store and site!  How wonderfully refreshing it is to shop on line at your store.  I am referring several friends your way.
Judy A

I just wanted to let you know I received my order -- awhile ago, but I'm sure you'll excuse me for only finding some free time now, after some of the holiday hullabaloo.  Being a --happy-- returning customer -- first order made, oh, I guess some 4  years ago plus some in between --I felt compelled to let you know -once again - how much I appreciate that over the years, not a single thing changes. Service fast, personal and impeccable, everything coming safe, wrapped up tenderly (the ribbons never go unnoticed, I assure you), nothing less than what it looked like on the site -- on the contrary, some products even better in real life and last but certainly NOT LEAST, always thoughtful and generous gifts -- matter of fact, the mouse pad with your lovely picture and logo you gave off with my last order was VERY MUCH appreciated as a few days before my order arrived, I'd gotten rid of my old one and meant to replace it first chance.  All in all, what I'm trying to say is THANK YOU GUYS !!  You're doing a great job - wish I could tell you you're getting better with the years, but hey, you've been perfect to start with, so.... :) Please keep up just like you've been doing so far.  With warmest wishes to you all and especially to each and every one of you in the Orders Dept. for the coming new year , along with a promise to sure be back.  Many Greetings from my little side of the world and again, thanks a bunch for all.
Jenny G, Athens, GREECE

Just a quick note to let you know that our order arrived in plenty of time for presentation as a Christmas gift to the fairy lover in our family! What a lovely surprise to find it already beautifully wrapped with lavender ribbon and sprinkled with fairy dust! Your attention to detail and obvious care are greatly appreciated - we are new customers, but will surely be checking with you first, for any future fairy-related purchases. Best wishes for a lovely holiday with your family and friends.
Ann & Steve, Spokane, WA

Yesterday I received my package and I'm very glad that it arrived so soon! Everything is very nice and some, even nicer than they look in the pictures (the Holly Fairie that I got for my new baby for her first Christmas). Our cat also enjoyed the package - she played with those things for the protection (I don't know how they are called).Thank you very much and I will come back to your store for sure!

Laura from ROMANIA


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